Privacy Policy — 71bet Philippines

1 Who We Are

71bet ("we," "us," "our," or "the Company") operates the online gaming platform accessible at 71bet.one, providing Filipino players with access to live dealer games, slot machines, fishing arcade games, bingo, and sports betting markets. 71bet operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to the responsible handling of all personal data entrusted to us by our players.

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), 71bet acts as the Personal Information Controller (PIC) with respect to the personal data of registered players and website visitors. Where we engage third-party service providers to process data on our behalf, those providers act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to maintain the same standards of data protection as 71bet.

2 Data We Collect

71bet collects personal data from you in several ways: directly when you register an account or interact with the platform, automatically through your use of the website, and from third parties such as identity verification providers and payment processors. The categories of personal data we collect include:

We do not collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit written consent. Where we collect financial data, we apply enhanced security controls and access restrictions.

3 How We Use Your Data

71bet uses the personal data we collect for the following specific purposes. We will not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your consent or establishing a separate legal basis for the new processing activity.

• Account Registration and Management: To create and maintain your 71bet player account, verify your identity, and manage your account settings and preferences.
• Service Delivery: To provide you with access to the 71bet platform, including all games, betting markets, live dealer tables, and promotional features.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate transaction records.
• Identity Verification and KYC Compliance: To verify your age (21+), identity, and source of funds in compliance with PAGCOR regulations and the Anti-Money Laundering Act (AMLA) of the Philippines.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the platform.
• Regulatory Compliance: To fulfill our obligations under PAGCOR regulations, the AMLA, RA 10173, and other applicable Philippine laws, including reporting obligations to the Anti-Money Laundering Council (AMLC).
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our live chat and email support channels.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, to administer self-exclusion and deposit limit requests, and to provide responsible gaming resources.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the performance, security, and user experience of the 71bet platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may withdraw this consent at any time through your account settings.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, 71bet processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and 71bet — specifically, to provide you with access to the platform, process your transactions, and manage your account.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, the AMLA, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for the legitimate interests of 71bet, including fraud prevention, platform security, and the improvement of our services — provided that these interests are not overridden by your rights and interests as a data subject.
• Consent: For processing activities that are not covered by the above bases — particularly marketing communications and the use of non-essential cookies — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Cookies and Tracking Technologies

71bet uses cookies and similar technologies (including local storage and session tokens) to operate the platform, maintain your login session, and analyze how the platform is used. The following categories of cookies are used on the 71bet website:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting your ability to use the platform.
• Performance and Analytics Cookies: These cookies collect anonymized information about how visitors use the 71bet website, such as which pages are visited most frequently and whether error messages are received. This data helps us improve the platform. These cookies do not identify individual users.
• Functional Cookies: These cookies allow the platform to remember your preferences, such as your preferred language, display settings, and responsible gaming configurations.

71bet does not use third-party advertising cookies or cross-site tracking technologies. You can control cookie settings through your browser preferences. Please note that disabling strictly necessary cookies may impair your ability to log in and use the platform.

6 Data Sharing and Disclosure

71bet does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist 71bet in verifying player identities and screening against sanctions lists.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory obligation.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.
• Technology Service Providers: Cloud hosting providers, cybersecurity firms, and platform maintenance contractors who process data on behalf of 71bet under binding data processing agreements.
• Professional Advisors: Legal counsel, auditors, and accountants, where disclosure is necessary for the provision of professional services to 71bet.

7 Data Retention

71bet retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account Data: Retained for the duration of your active account, plus five (5) years following account closure, in compliance with PAGCOR record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the AMLA and PAGCOR regulations.
• Identity Verification Documents: Retained for five (5) years following account closure or the completion of the relevant KYC process, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Consent Records: Retained for the duration of your consent, plus three (3) years following withdrawal of consent, to demonstrate compliance with consent requirements.
• Technical and Usage Data: Retained for up to twelve (12) months from collection, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 71bet's data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical and analytical purposes.

8 Data Security

71bet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• Encryption: AES-256 encryption for data at rest; TLS 1.3 for all data in transit between your device and 71bet servers.
• Access Controls: Role-based access controls (RBAC) ensuring that only authorized 71bet personnel can access personal data, and only to the extent required for their specific job function.
• Multi-Factor Authentication: MFA is required for all 71bet staff accessing systems that contain personal data.
• Penetration Testing: Regular third-party penetration testing and vulnerability assessments of the 71bet platform and infrastructure.
• Incident Response: A documented data breach response plan, including procedures for notifying the NPC and affected data subjects within the timeframes required by RA 10173.
• Staff Training: Regular data privacy and security training for all 71bet employees who handle personal data.
• Vendor Due Diligence: Security assessments of all third-party service providers before engagement, and ongoing monitoring of their compliance with data protection obligations.

While 71bet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying 71bet immediately if you suspect unauthorized access to your account.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 71bet. To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13 of this Policy.

10 Children's Privacy

The 71bet platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. 71bet does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, void all transactions, and delete the personal data in question in accordance with our data disposal procedures. If you believe that a minor has registered on the 71bet platform, please contact our support team immediately.

11 Cross-Border Data Transfers

In the course of providing our services, some of your personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, where our cloud infrastructure providers or technology partners operate data centers in other jurisdictions.

Where such transfers occur, 71bet ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of RA 10173 and NPC regulations. These safeguards may include:

• Binding data processing agreements incorporating the NPC's standard contractual clauses for cross-border data transfers.
• Transfers to countries that have been assessed by the NPC as providing an adequate level of data protection.
• Transfers to recipients who have implemented binding corporate rules or equivalent data protection frameworks approved by the NPC.

By using the 71bet platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

12 Changes to This Policy

71bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players by email or through a prominent notice on the 71bet platform at least seven (7) days before the changes take effect.

The date of the most recent update is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how 71bet protects your personal data. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

If you have any concerns about changes to this Privacy Policy, please contact our Data Protection Officer using the details provided in Section 13 below.

13 Contact and DPO Details

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 71bet, please contact our Data Protection Officer using the following details:

When submitting a data subject request, please include your full name, registered email address, and a clear description of your request. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to unauthorized parties.

If you are not satisfied with our response to your request or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC can be reached through its official website and offices in Quezon City, Metro Manila.